Cost · Published 2026-07-14 · 6 min read

The deposit question everyone asks, and the one nobody does
Most people ask "how much deposit is normal." The more useful question is "what does the rest of the schedule look like," because the deposit is the smallest number in the contract and the payment schedule is the one that actually protects you.
| Stage | What should be visibly complete | Typical share of contract sum |
|---|---|---|
| Deposit | Contract signed, materials ordered | 10% to 20% |
| Stage 1 | Hacking, rough wiring and plumbing | 20% to 25% |
| Stage 2 | Tiling, plastering, ceiling, carpentry | 25% to 30% |
| Stage 3 | Painting, fixtures and finishes installed | 20% to 25% |
| Retention | Snagging cleared, handover signed | 5% to 10% |
These are indicative market ranges, not a quote. They are compiled from Malaysian sources published in 2026 and listed at the bottom of this page. Book a free consultation and we will give you a scoped figure instead of a range.
The logic behind every row is the same: you pay for work that has already happened and that you can walk in and check, not for work that is promised to happen next. It is the same discipline we describe across our renovation cost guide, applied specifically to the money rather than the materials.
Why the schedule matters more than the deposit percentage
A 15 percent deposit on a well-structured schedule is a normal, low-risk start to a project. A 15 percent deposit followed by a second payment of 60 percent "for materials" before any hacking has started is a completely different project wearing the same first number.
The deposit buys commitment, not progress. It confirms the contract, lets the contractor order long-lead materials, and reserves your slot in their schedule. It should not fund the bulk of the labour before any labour has happened.
Each stage payment should follow, not precede, the work. Money moves after hacking is done and inspected, not before it starts. Money moves after tiling and carpentry are in, not while the carpenter is still measuring. This single ordering, work first, payment after, is the difference between a schedule that protects you and one that protects the contractor.
Retention is your leverage after the crew has been paid the rest. A 5 to 10 percent holdback, released once snagging items are fixed and you sign off on handover, is standard practice on construction contracts generally, and there is no reason a home renovation should skip it. Without it, your only leverage after 90 percent of the money is out the door is a strongly worded message.

The red flags that show up before the money disappears
- A deposit above 25 percent. The safe range published across Malaysian renovation guides sits at 10 to 20 percent, leaning lower for larger projects. Reported scam cases frequently start with a 40 to 60 percent demand, dressed up as an urgent materials purchase.
- A request to pay into a personal bank account. Payment should go to the registered business account matching the company name on the quote and on SSM records. A personal account is one of the clearest single signals of trouble.
- Cash-only insistence, with no invoice. A legitimate contractor has no reason to avoid a paper trail. Reluctance to invoice is reluctance to be accountable later.
- No CIDB registration, or refusal to be checked. Registration is a legal requirement for construction work above RM500,000 and a good sign to look for regardless of project size. CIDB's online portal makes checking free and immediate, so a contractor who resists the check is telling you something.
- A quote 20 percent or more below every other bidder, with no explanation. An unusually cheap quote sometimes means an efficient contractor, and sometimes means a deposit collected against work that will never fully finish.
- Pressure to pay before a written scope exists. A verbal agreement and a bank transfer is not a contract. If the pressure to pay comes before the paperwork, that is the order in which a dispute later gets harder to win.
- No written scope of exclusions. A schedule of payments without a matching scope of work leaves you unable to tell whether "Stage 2 complete" was actually complete, or just declared complete.
Reported losses in Malaysian deposit fraud cases commonly range from RM15,000 to RM80,000, with some tribunal cases exceeding RM100,000. The pattern in almost all of them is the same: a large early payment, ahead of visible work, to an account that does not clearly belong to a registered company.
How to compare payment terms across contractors
- Ask for the payment schedule in writing before you compare final prices. A cheaper total attached to a front-loaded schedule can be the more expensive, riskier choice.
- Match every payment to a specific, inspectable milestone, not a date. "20% after hacking and rough M&E complete" is a milestone. "20% in week three" is a date, and dates slip.
- Confirm the retention percentage and when it releases. No retention clause at all is worth asking about directly.
- Check the bank account name against the SSM company registration before the first transfer, not after.
- Verify CIDB registration yourself, rather than taking a business card's word for it. It takes minutes and costs nothing.
- Keep every document as you go, the contract, the scope, receipts and site photos at each milestone. If something does go wrong, this is exactly what the Tribunal for Consumer Claims or CIDB's e-Bantuan platform will ask you for first.
If a contractor does disappear mid-project, preserve your records immediately, then use CIDB's e-Bantuan platform for construction-specific grievances and the Tribunal for Consumer Claims for losses up to RM50,000, which charges a RM5 filing fee and needs no lawyer. Recovery through either channel is real but often partial, which is the strongest argument for a schedule that never lets you be exposed for more than one stage at a time.
How we structure payments, since you asked
We work on a milestone schedule for every design and build project, whether it is a terrace house renovation or a full refurbishment: a modest deposit to begin, payments tied to inspected stages rather than dates, and a retention sum held until snagging is cleared and you have signed off on the handover yourself. You always know what you are paying for before you pay it, and you are never exposed for more than the value of the work currently sitting unpaid.
Sources
Deposit ranges, payment schedule structure and scam patterns on this page are drawn from Malaysian sources published in 2025 and 2026, including iHome.my's guide to avoiding renovation scams and FindContractor.my's renovation scams guide. CIDB registration requirements are drawn from CIDB Malaysia's official contractor registration page and CIDB's reporting on renovation projects issued notices, with case volume reported by Bernama. Retention sum practice is drawn from Sato Kogyo's guide to retention sums in Malaysian construction contracts and Ganzul's explainer on retention sum. Tribunal for Consumer Claims details are drawn from Malaysia4u's Consumer Tribunal guide. Ranges vary between sources and none of them replaces a written contract reviewed for your own project.
Read next: What a renovation actually costs in Malaysia · design and build · terrace house renovation